Below, you’ll find answers to some of the most common questions we receive.

1. Do you offer customization?

Yes! Please complete our REQUEST A DESIGN form. Be sure to include a detailed description of your desired design along with your email address. The design file and quote will be sent to you within 24 hours.

2. What sizes do you offer?

We cater to a wide range of sizes, including: S, M, L, XL, 2XL, 3XL, 4XL, and 5XL.
Please refer to our size chart for detailed measurements to ensure the perfect fit.

3. What materials are your T-shirts made of?

Our T-shirts are made from 100% airlume combed and ring-spun cotton.
For our Ash color, the composition is 99% airlume combed and ring-spun cotton, 1% polyester. This ensures softness, durability, and breathability for every shirt.

4. How do I care for my Liebnex T-shirt?

For best results:

• Machine wash at a low heat.
• Wash garments inside-out, with similar colors.
• Avoid using bleach. Use non-chlorine bleach if necessary.
• Do not use fabric softeners.
• Tumble dry on a low cycle. Hang-dry for longer life.
• Cool iron inside-out. Do not iron directly on the print.
• Do not dry clean.

5. How long will it take to receive my order?

• Standard Delivery: 7 – 10 business days.
• Ground Shipping: 3 – 5 business days.
• Fast Shipping: 1 – 3 business days.
• International shipping: 14 – 21 business days.

Shipping times may vary based on your location. You’ll receive a tracking number once your order is dispatched.

6. How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking number and link. Use the tracking information to follow your order’s journey to your doorstep.

7. What if my tracking number is not working?

• For fast shipping, it may take 1–2 business days for tracking details to update.
• For standard shipping, tracking may take up to 5–6 business days to reflect.

If the tracking number remains inactive, contact us at [email protected], or reach out to the shipping carrier directly for assistance.

8. Can I cancel my order after placing it?

Yes, orders can be canceled within 24 hours of purchase. Contact us immediately at [email protected] with your order details to request a cancellation.

9. Do you offer discounts or promotions?

Yes! Subscribe to our newsletter or follow us on social media to stay updated on exclusive discounts, sales, and promotions.